Who we are
Privacy Policy
Effective Date: August 27, 2026
Tina Sparkle Cleaning LLC (“Tina Sparkle Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request a cleaning estimate, contact us, call us, or communicate with us by text message.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Service address
- ZIP code
- Information about your home or property
- Number of bedrooms and bathrooms
- Type of cleaning service requested
- Preferred cleaning dates or times
- Messages, service inquiries, and other information you choose to provide
We may also collect limited technical information through our website, such as browser type, device information, IP address, and website usage information.
How We Use Your Information
We may use your information to:
- Respond to questions and service inquiries
- Provide cleaning estimates
- Discuss cleaning services
- Schedule or confirm appointments
- Send appointment reminders or service updates
- Provide customer support
- Communicate about an existing or requested cleaning service
- Improve our website and customer experience
- Maintain business and service records
We do not use your personal information for purposes unrelated to our cleaning services without your permission.
SMS / Text Messaging Privacy
Customers may voluntarily initiate a text message conversation with Tina Sparkle Cleaning or otherwise consent to receive service-related text messages.
Text messages may include:
- Responses to customer inquiries
- Cleaning estimates
- Scheduling discussions
- Appointment confirmations
- Appointment reminders
- Service updates
- Customer support
Message frequency varies depending on your interaction with us. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact Tina Sparkle Cleaning directly.
Mobile Information and SMS Consent
We do not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or messaging consent to third parties or affiliates for marketing or promotional purposes.
Mobile information may only be shared with service providers when necessary to operate our messaging and communication services, such as telecommunications, hosting, or technology providers acting on our behalf.
SMS consent is specific to Tina Sparkle Cleaning and is not transferred to third parties for their own marketing purposes.
Sharing of Personal Information
We may use trusted third-party service providers to help us operate our business, website, communications, payment systems, scheduling systems, or customer service tools.
These providers may only receive information necessary to perform services on our behalf.
We may also disclose information if required by law, court order, governmental request, or when reasonably necessary to protect our rights, customers, or business.
We do not sell personal information to third parties.
Call Recordings and Transcriptions
When permitted by applicable law, customer service calls may be recorded or transcribed for quality assurance, customer service, training, recordkeeping, and follow-up purposes.
When a call is recorded, callers may receive a notice that the call may be recorded.
Call recordings and transcripts are used only for legitimate business purposes and are not sold to third parties.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet, telephone, or electronic communication system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request that we update or correct personal information you have provided.
You may stop receiving SMS messages at any time by replying STOP.
You may also contact us directly regarding privacy questions or communication preferences.
Third-Party Services
Our website and communication systems may use third-party providers, including services used for website hosting, telecommunications, artificial intelligence, scheduling, payments, analytics, or customer communications.
These third parties operate under their own privacy and security practices.
Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Tina Sparkle Cleaning LLC
Marietta, Georgia
Phone: (470) 256-3556
Website: tinasparklecleaning.com
Email: info@tinasparklecleaning.com